Shipping Policy

Effective Date: 05/05/2025

At FJTN Shop, we ensure timely and safe delivery of your orders anywhere within Bangladesh.

1. Order Processing

• Orders are processed within 24 hours after confirmation, excluding weekends and holidays.
• A confirmation email or SMS will be sent once your order is successfully placed.

2. Delivery Areas

• We deliver to all locations across Bangladesh, including major cities and rural areas.

3. Delivery Timeframe

• Estimated delivery time is 2 to 5 business days depending on your location.
• Delivery to remote or less accessible areas may take longer.

4. Shipping Charges

• Shipping fees are calculated at checkout based on delivery location and order size.
• Shipping charges are non-refundable once the order has been dispatched.

5. Shipment Tracking

• After dispatch, you will receive a tracking number via email or SMS to track your package.
• Contact customer support for any delivery updates or concerns.

6. Failed Delivery Attempts

• If delivery fails due to incorrect address or recipient unavailability, we will contact you to arrange redelivery.
• Additional charges may apply for redelivery attempts.

7. Damaged or Missing Items

• Please inspect your package upon receipt.
• Report any damaged, defective, or missing items within 24 hours to our support team.
• We are not responsible for delays or losses caused by courier services or unforeseen circumstances.

8. Contact Us

For shipping inquiries or assistance:

📞 Mobile: 01819-765432
📧 Email: info@fjtn.shop
📍 Address: House 18, Road 10, Block F, Dhanmondi, Dhaka 1209, Bangladesh